Welcome to the Visual Tools section of my portfolio. Here, you'll find a collection of visually impactful materials designed to convey information effectively. Explore how these tools enhance clarity and engagement, effectively illustrating key concepts.
Please note that some sections have been changed to maintain client confidentiality.
This training is designed for retail workers to enhance their customer service skills. I facilitated a 30-minute in-person session accompanied by slides and a job aid, both of which are provided below. The training focused on practical techniques for delivering excellent customer service, which were well-received by participants.
I created an infographic for a local store highlighting the five main causes of retail shrinkage. This visual tool effectively presents complex data to enhance staff understanding and awareness. It serves as a valuable resource for training and improving operational efficiency and profitability.
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